Welcome to silvawearshop.com. These Shipping Terms and Conditions describe our shipping, delivery, and logistics procedures for domestic and international orders. Please read the following carefully before placing an order.
I. Order Processing Time
Orders will be processed within 1–2 business days (excluding weekends and public holidays).
Orders placed during peak periods or holidays may experience slight delays.
You will receive an email with a tracking number after shipment.
II. Shipping Areas and Import/Export Standards
Domestic Shipping: We offer shipping to the entire United States, including Alaska, Hawaii, and U.S. territories.
International Shipping: We offer shipping to select international destinations. Please select a country during checkout to view shipping costs and estimated shipping times.
All orders are subject to strict shipping regulations, customs, and import/export standards of the United States and the destination country.
International orders may be subject to duties, import taxes, or other customs fees, which are the customer’s responsibility.
III. Shipping Time
Continental United States: Standard shipping takes approximately 3–7 business days, and expedited shipping takes approximately 1–3 business days. Alaska/Hawaii: Standard delivery takes approximately 7–10 business days.
International delivery: Estimated delivery time is 7–21 business days, depending on the destination.
Note: The above times are estimates; actual delivery times may vary due to weather, customs, or peak logistics times.
IV. Logistics and Transportation Partners
To ensure safe and expedited delivery of your packages, we partner with the following reputable logistics providers:
UPS (domestic and some international)
FedEx (domestic and international)
USPS (domestic and some international)
DHL Express (International Priority Delivery)
All orders are provided with a tracking number, and you can check the delivery status in real time via the logistics company’s website or email link.
V. Transportation Risks and Liabilities
Once the package is delivered to the logistics carrier, the transportation risk is borne by the carrier.
If the package is lost or damaged during transportation, please contact customer service within 7 business days, and we will assist in resolving the issue with the logistics company.
Delays or losses caused by incorrect delivery addresses, customs delays, or force majeure are the customer’s sole responsibility.
- Order Tracking
After shipment, the system will automatically send an email containing the tracking number.
You can check the order status and delivery progress at any time through the email link or by logging into your account. - Shipping Policy Updates
We reserve the right to modify these Shipping Terms at any time. The updated version will be posted on this page and will be effective from the date of posting.